Privacy & Terms

1. Introduction

Welcome to the website of Desert Majestic Tourism (“Company,” “we,” “our,” or “us”). By accessing and using our website or services, you agree to abide by the following combined Privacy Policy and Terms & Conditions (“Privacy and Terms”). This document governs your relationship with us regarding any travel, tour, or related services we provide.

2. Acceptance of Privacy and Terms

  • By accessing our website, making a booking, or using any of our services, you confirm that you have read, understood, and agree to these Privacy and Terms in full.
  • If you do not agree with any part of these Privacy and Terms, you must discontinue use of our website and services.

Privacy Policy

3. Information We Collect

  1. Personal Information: Includes your name, email address, phone number, nationality, and payment details when you make a reservation or inquiry.
  2. Non-Personal Information: May include browser type, device information, IP address, and website usage data collected through cookies or other tracking technologies.
  3. Sensitive Information: We do not intentionally collect sensitive data (e.g., health, religion, or biometric information) unless required for specific services, in which case we will request your explicit consent.

4. How We Use Your Information

  • Booking and Reservations: To process your travel requests, confirm your bookings, and manage your itineraries.
  • Customer Service: To respond to inquiries, provide support, or communicate important updates such as schedule changes.
  • Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, or updates on new tours and services.
  • Legal and Compliance: To fulfill legal obligations, protect our rights, and ensure the safety of our operations.

5. Data Sharing and Disclosure

  • Service Providers: We may share your data with vetted third-party service providers (e.g., hotels, transport companies, payment processors) strictly for the purpose of facilitating your travel experience or processing payments.
  • Legal Requirements: We may disclose your information if required by law, court order, or in response to valid government or regulatory requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

6. Data Security

  • We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, alteration, or disclosure.
  • However, no online platform is entirely risk-free. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to enhance user experience and gather data about site traffic.
  • You can modify your browser settings to manage or disable cookies; however, some parts of our website may not function properly if you do so.

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites.
  • It is recommended to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

  • Our services are not directed to children under the age of 13 (or the equivalent minimum age depending on your region). We do not knowingly collect personal information from minors without parental consent.
  • If you believe we have inadvertently collected such data, please contact us so we can remove it.

Terms and Conditions

10. Bookings and Reservations

  • Eligibility: You must be at least 18 years old (or have parental/guardian permission) to book or purchase any service from us.
  • Accuracy of Information: You are responsible for providing accurate and up-to-date information during the booking process. We will not be liable for any issues arising from inaccurate details.
  • Payment: Prices are quoted in the applicable currency. Full or partial payment may be required at the time of booking, as indicated on our website or by our customer service team.

11. Cancellations, Refunds, and Changes

  • Cancellations: Cancellation requests must be submitted in writing (email is acceptable) within the cancellation window specified at the time of booking.
  • Refunds: Refunds are subject to our cancellation policy and may incur administrative fees. Please review all terms provided to you during the booking process.
  • Changes to Itinerary: We reserve the right to modify, reschedule, or cancel tours due to weather conditions, safety concerns, or other factors beyond our control. In such cases, we will make every effort to provide alternative arrangements or process applicable refunds.

12. Liability and Disclaimer

  • We strive to offer safe, high-quality travel experiences. However, travel inherently carries risks. By booking with us, you acknowledge these risks and agree that we are not liable for any personal injury, property damage, or other losses that may occur during your trip.
  • We shall not be held liable for any delays, losses, or damages resulting from acts of nature, government actions, or other events beyond our control.
  • Our responsibility for any valid claims is limited to the amount you paid for the specific service in question.

13. Intellectual Property

  • All content on our website, including images, text, graphics, logos, and software, is owned or licensed by us. You may not reproduce, distribute, modify, or publicly display this content without our express written permission.
  • Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

14. Prohibited Activities

  • You agree not to engage in any activity that could harm, disrupt, or otherwise misuse our website or services, including but not limited to hacking, introducing viruses, or using our content for illegal or unauthorized purposes.

15. Indemnification

  • You agree to indemnify and hold harmless the Company, its employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of our website or services, or any breach of these Privacy and Terms.

16. Governing Law and Dispute Resolution

  • These Privacy and Terms are governed by and construed in accordance with the laws of the jurisdiction in which our Company is registered.
  • Any disputes arising from or relating to these Privacy and Terms shall be resolved through negotiations in good faith. If unresolved, they may be submitted to the competent courts within our jurisdiction.

17. Modifications to These Privacy and Terms

  • We reserve the right to update or modify these Privacy and Terms at any time to reflect changes in our business practices or legal obligations.
  • Any changes will be effective immediately upon posting the revised version on our website. Your continued use of our site or services after any modifications indicates your acceptance of the updated Privacy and Terms.

18. Contact Us

For any questions, concerns, or requests regarding these Privacy and Terms, please contact us.